Our products are usually shipped in 1-3 business days. With our warehouses all over the world, shipping transit is typically 3-10 business days. , depending on your location. We also provide fast shipping which you can choose when check out. With that said, we do understand “emergencies” like a fast-approaching birthday. If you need your order sooner, reach out to us via email, or chat, and we will do our best to accommodate.

We use all major carriers, like DHL Express, UPS, USPS.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to
help. Just email us directly and we’ll take you through the process. Check out our RETURN POLICY

We have a detailed customization process on our product page, please follow our instructions to complete the customization. We apologize if there is any difficulty in understanding the process, and would love for you to contact us and we will solve the problem for you at the first time.

At summidate, we ensure quality and safety through:Premium materials: We use high-quality natural basswood.Non-toxic paint: Our water-based paint is free from harmful chemicals.Smooth edges: Each Wooden piggy bank is meticulously sanded for safety.Certifications: Our piggy bank meet CPC, CE, and RSL-Phthalate standards.productsafety and happiness are our top priorities.

We support the following payment options:

• Credit/Debit Cards:
  ✅ VISA
  ✅ Mastercard
  ✅ American Express (Amex)
  ✅ Discover
  ✅ ELO (popular in Brazil)
  ✅ UnionPay
  ✅ Diners Club
  ✅ JCB (Japan Credit Bureau)
• Digital Wallets & Buy Now, Pay Later (BNPL):
  ✅ PayPal
  ✅ Afterpay
  ✅ Klarna
  ✅ Shop Pay (Shopify Fast Checkout)
• Amex Gift Cards:
  ✅ Accepted, but please note:

Ensure the card balance covers the full order amount (including taxes/shipping).

Some transactions may require entering the name and address shown on the card (if no billing address is linked, try using the shipping address).

Not supported for automatic payments or subscriptions (one-time use only).

If payment fails, it may be due to security restrictions—please contact customer support or use an alternative payment method.

We take customer security very seriously. Any information entered on our website will be protected by secure socket layer (SSL) certification. We also use ultra-strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records.

All of your address and order info. Is kept private and not solicited in any way.

All of our websites are updated and have the highest security available to protect and secure your personal info.

If you have other questions, you can contact us
Email：summidate@gmail.com